Terms and Conditions

General Terms

By accessing and placing an order with CUPREVA, you confirm that you agree to and are bound by the Terms & Conditions outlined below. These terms apply to the entire website and to any communication (email, WhatsApp, SMS, etc.) between you and CUPREVA.

Under no circumstances shall CUPREVA, its owners, team members, affiliates, or partners be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, loss of profit, or business interruption, arising from the use or inability to use the website or products.

CUPREVA reserves the right to change product prices, policies, and content at any time without prior notice.

License

CUPREVA grants you a limited, non-exclusive, non-transferable, revocable license to access and use the website strictly in accordance with these Terms & Conditions.

These Terms constitute a legal agreement between you and CUPREVA (“we”, “us”, “our”). If you do not agree to these terms, you must discontinue use of the website immediately.

Definitions

  • Company: CUPREVA

  • Website: https://copperaa.com

  • Country: India

  • Device: Any internet-enabled device

  • Service: Products and services offered by CUPREVA

  • You / User: Any individual or entity using the website

Restrictions

You agree not to:

a) Sell, lease, sublicense, distribute, or commercially exploit the website
b) Modify, reverse engineer, or create derivative works
c) Remove or alter any copyright, trademark, or proprietary notices

Payments

All payments are processed through secure third-party payment gateways. By placing an order, you authorize CUPREVA to charge your selected payment method.

Prices may change at any time. CUPREVA is not responsible for additional charges imposed by banks or payment providers.

No order shall be considered confirmed until payment is successfully completed and acknowledged.

User Suggestions

Any feedback, ideas, designs, or suggestions shared with CUPREVA shall become the exclusive property of CUPREVA and may be used without any compensation or credit.

Cookies

CUPREVA uses cookies to improve website functionality and user experience. Cookies do not store personally identifiable information. Disabling cookies may limit website functionality.

Third-Party Services

CUPREVA may include links or services from third parties. We are not responsible for their content, accuracy, or policies. Use of third-party services is at your own risk.

Website Modifications

CUPREVA reserves the right to modify, suspend, or discontinue any part of the website or services without notice.

Intellectual Property

All website content including text, images, product photos, logos, designs, and layout are the intellectual property of CUPREVA and protected under Indian and international IP laws.

Unauthorized use is strictly prohibited.

No Warranty

All products and services are provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose.

Limitation of Liability

CUPREVA’s total liability shall not exceed the amount paid by you for the purchased product. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless CUPREVA from any claims, damages, or losses arising from misuse of the website or violation of these Terms.

Termination

CUPREVA may suspend or terminate access to the website without notice if these Terms are violated.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

Contact Information

📧 Email: contact@cupreva.com
📞 Phone: +91 7217762634

Return & Refund Policy

Returns

  • Returns are accepted for unused products within 10 days of delivery

  • Product must be in original condition and packaging

Refunds

  • Refunds will be processed after product verification at our warehouse

  • Shipping charges are non-refundable

  • Refunds may take 7–14 business days as per RBI guidelines

Damaged or Wrong Product

If you receive a damaged or incorrect product, notify us within 10 days of delivery with clear images via phone or email. We will initiate a replacement or refund accordingly.